Big Show Chapter One

NRF 2021 - Chapter One

Don't miss on-demand sessions from NRF 2021: Retail's Big Show – Chapter 1, available through February 21!

The latest from NRF 2021

Saks and lululemon find opportunity in crisis
NRF 2021 – Chapter 1: Leaders from both companies share insights on their approach to innovation and success.
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How next-gen tech solves today’s challenges
Allbirds storefront
NRF 2021 – Chapter 1: Retail innovators from Allbirds, Endear and Shopify discuss what’s working and what’s not.
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IKEA and H&M on keeping up with sustainability during a global pandemic
NRF 2021 – Chapter 1: IKEA and H&M discuss the significance of sustainability that Gen Z is counting on.
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Leaders from Chewy and Sonic Drive-In on rising to meet the challenges of the past year
Sonic drive-in
CEOs Sumit Singh and Claudia San Pedro on meeting customers’ desire for comfort.
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NRF Issues Statement about Changes to NRF 2021: Retail’s Big Show
Man's hands typing on keyboard
Statement from President and CEO Matthew Shay regarding NRF 2021 – Chapter 2.
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How luxury brands are embracing digital experiences in China
luxury shopping
NRF 2021 – Chapter 1: Alibaba and Moschino speak about how luxury brands are embracing new ways to engage.
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Lowe’s and Wayfair CEOs plan for the unknown
virtual conference
CEOs Marvin Ellison and Niraj Shah discuss a customer-first vision for their companies.
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JPMorgan Chase CEO Jamie Dimon on business leaders’ role in civil discourse
Virtual call
NRF 2021 – Chapter 1: A conversation with NRF CEO and JPMorgan Chase CEO.
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Building authentic relationships through social responsibility
home depot employee during pandemic
Executives from The Home Depot and Ulta Beauty on creating a movement for positive change.
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NRF is the world’s largest retail trade association. Every day, we stand up for, celebrate, educate and inspire the people who power the retail industry. Learn more about us.

2020 holiday sales grew despite pandemic
Retail sales during 2020’s November-December holiday season grew 8.3 percent over the same period in 2019 to $789.4 billion.
Shopping during pandemic
Map of United States
Coronavirus Retail Restrictions by State

State-by-state look at coronavirus-related laws, executive orders, regulations and guidance governing store operations for retailers.

NRF Foundation COVID-19 training
The NRF Foundation launched two new credentials in its RISE Up program in response to the coronavirus pandemic.
COVID-19 training
NRF Foundation All Access

On the last episode of NRF Foundation All Access, retail leaders share how they handled their toughest career setback, how mentors have helped them succeed, and what they are thankful for.


Upcoming events

NRFtech 2021
NRFtech is an exclusive gathering curated by and for senior executives charged with driving innovation.
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NRF 2021: Retail’s Big Show – Chapter Two
Where industry leaders exchange visionary ideas, build partnerships and experience the newest technology.
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Retail's Loss Prevention, Digital Fraud and Cyber Risk Event.
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News from the blog

Retail resiliency in 2020 and beyond
Retail during pandemic
The retail industry proved its resiliency in 2020 and kept America moving forward.
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Compelling conversations about equity and inclusion
Work meeting with masks
The Equality Lounge pop-up goes virtual at NRF 2021 – Chapter 1.
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Retail trends to watch in 2021
shoppers on sidewalk
Retail Gets Real episode 201: NRF’s Susan Reda on what will last coming out of 2020.
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Retailers are betting on bricks-and-mortar
Sephora at Kohls
New flagships, new concepts, new stores and new partnerships.
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The state of the retail industry heading into 2021
Shopping in-store
Retail Gets Real episode 200: NRF President and CEO Matthew Shay shares his thoughts on the future of retail in 2021.
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Tips for navigating January’s virtual event, NRF 2021: Retail's Big Show - Chapter One
Man working on laptop
Tips for navigating NRF 2021 – Chapter One.
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Video game becomes the next interior decorating service
Video games
Design Home and Glu Mobile team up to bring a virtual interior design store to life.
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Bonus insights from the NRF Retail Leadership Series
Woman on computer
Catching up with the CEOs of Walmart U.S. and Albertsons.
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Premium men’s footwear branches into sustainable sneakers
Allen Edmonds shoes
Allen Edmonds takes advantage of a growing interest in casual shoes.
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Domino’s wants a slice of autonomous fast-food delivery
Autonomous car
Consumers show interest but logistical concerns remain about autonomous vehicles.
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Suitsupply gives customers a tailored experience
Retail Gets Real episode 199: Suitsupply gives customers a reason to seek more than a product.
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Current COVID-19 resources

Coronavirus Resources for Retailers
Resources and information for retailers on the COVID-19 pandemic.
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NRF Issues Statement about President Biden’s “100 Days Masking Challenge”
NRF Issues Statement about President Biden’s “100 Days Masking Challenge”
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NRF Welcomes Necessary Aid as Biden Unveils Stimulus Plan
NRF Issues Statement about President-elect Biden's stimulus plan
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Retail resiliency in 2020 and beyond
The retail industry proved its resiliency in 2020 and kept America moving forward.
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Latest stimulus will help continue recovery from pandemic
Economic challenges from the pandemic will continue in 2021, but the recently signed stimulus bill will help.
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Retailers Welcome Passage of Bipartisan Fiscal Stimulus Deal
Retailers Welcome Passage of Bipartisan Fiscal Stimulus Deal
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NRF and industry groups challenge Cal/OSHA rulemaking
The health of employees and customers during the coronavirus pandemic is retailers’ top priority.
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NRF Encourages Retail Workforce Be Included in Early Vaccine Recipient Groups
NRF advocates for retail workforce to be included in early recipient groups for the COVID-19 vaccine.
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Pandemic made this year's holiday forecast the most challenging
The pandemic has presented unique circumstances for the nation's economy.
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NRF encouraged by bipartisan stimulus package conversations
We are encouraged by news of bipartisan discussions about meaningful and comprehensive stimulus measures.
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New York retailer asks Congress to approve Pandemic Risk Insurance Act
A New York retailer testifying for NRF asked Congress to help businesses obtain insurance against pandemics.
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