How Saks OFF 5th puts consumers first
Retail Gets Real episode 270: President and CEO Paige Thomas on the retailer’s customer-centric strategy.
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Customer Experience
How PGA TOUR Superstore is welcoming new golfers
Retail Gets Real episode 269: CMO Jill Thomas on building an inclusive store experience.
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Verizon Consumer Group’s omnichannel strategy to drive traffic and create demand
Retail Gets Real episode 268: Chief Operating Officer Krista Bourne on personalizing customer experience.
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How speed and convenience are driving retail innovation
Retail Gets Real episode 266: Trendspotter Cate Trotter on meeting customer expectations.
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Old Navy focuses on cultivating connections
Retail Gets Real episode 265: CEO Nancy Green on creating value and a great customer experience.
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