Through the retail lens: Shopper experience
Nicole Leinbach Reyhle on the uncertain road ahead.
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Customer Experience
What does ‘luxury’ even mean?
Rethinking priorities and new technology should drive innovation as luxury adapts to changing consumer needs.
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Crayola highlights inclusion and diversity with new collection
Colors of the World crayons represent skin tones worldwide.
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Through the retail lens: The rise of the sales associate
‘The Retail Doctor’ Bob Phibbs on what will bring customers back into stores.
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