How a retail job sets workers up for career success
From communication and problem solving to conflict resolution and time management, retail cultivates essential skills for every career path
New research from the National Retail Federation Foundation shows the average retail career move occurs every 14.5 months — and brings a 15.2% pay increase.
Read more
Retail Gets Real podcast
How Ikea is leading the way on sustainability
Retail Gets Real episode 348: Ikea U.S. Country Sustainability Manager on the role of retail in the circular economy.
Read more
Welcome to the real world of retail
Retail Gets Real episode 347: Allbirds’ Courtney Nash and Munchkin’s Eugene Choi on the early lessons they’ve learned.
Read more
How Kendra Scott delivers on a ‘fashion-for-philanthropy’ vision
Retail Gets Real episode 346: CEO Tom Nolan on authenticity and community involvement.
Read more
A conversation with 2022 America’s Retail Champion Margaret Barrow
Retail Gets Real Episode 345: The founder and CEO of It’s NOLA talks about advocating for small businesses.
Read more
The future of AI in consumer experience
Retail Gets Real episode 344: IBM’s Jane Cheung shares consumer study insights and how retailers are using AI
Read more
How Saks OFF 5TH is crafting customer-centric experiences
Retail Gets Real episode 343: President and CEO Rob Brooks talks about creating hyper-personal experiences for shoppers.
Read more
Celebrating women in retail
How women are forging the path to success and helping others along the way.
Read more
From Peeps to wreaths: Easter shopping insights with NRF’s Katherine Cullen
Retail Gets Real episode 341: NRF’s head of industry and consumer insights on the ways consumers are celebrating Easter.
Read more
Leading the digital transformation at McDonald’s
McDonald’s Caleb Pearson gives insight into how digital strategies keep customers coming back.
Read more
Advocacy
Retailers Say Change in Methodology Leaves Fed’s Proposed New Debit Card ‘Swipe’ Fee Cap Too High
May 13, 2024
First Quarter Results Show Economy is Slowing but ‘Remains Resilient’
May 7, 2024
3 reasons why Congress should pass organized retail crime-fighting legislation this year
April 22, 2024
All posts
Infographic: A Look at Back-to-School Supplies Lists and Online Shopping
Digging into the second-biggest shopping season for retailers.
Learn more
Online mattress retailer makes managing remote representatives a dream
A complex customer call center system requires integrated communications records.
Learn more
15 Questions with Combatant Gentlemen’s Vishaal Melwani
Melwani’s “tech-first” fashion startup is changing the way Millennial men shop for suits.
Learn more
DSW’s omnichannel transformation
An inside look into DSW's approach to organizational change and innovation.
Learn more
One year in, JCPenney’s new CEO raises the retailer’s trajectory
Ellison’s strategy of studying, testing and waiting has impressed the analysts who cover him.
Learn more
Better, Faster and the Future of Retail
Innovation starts with opening our minds to unexpected experiences and unstoppable ideas.
Learn more
Retail industry continued to add jobs in July
The retail industry added 10,600 jobs in July, much stronger than expected.
Learn more
Retailers prepare to deal with new overtime regulations
Just 20 percent of small businesses are aware of the new overtime rules.
Learn more