Engaging consumers in a channel-less world
Retail Gets Real episode 114: How Chris Silver from URBN empowers associates to engage with customers.
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Customer Experience
How tech is evolving the customer experience at HSN, QVC and Zulily
Retail Gets Real episode 112: Qurate Retail Group CIO on the impact of AI and voice.
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3 things to know about consumers in 2019
How smart retailers are striving to not just meet, but exceed customer expectations.
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How purpose powers community at Brandless
CEO Tina Sharkey outlines 3 steps to building a community that cares.
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