NRF study says consumers shop at discount retailers regardless of age or income
89 percent of consumers shop at various discount retailers.
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Customer Experience
Sur La Table: From cooking class to loyal customer
Episode 81: How the kitchenware store takes customer loyalty up a notch.
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The evolution of retail with the host of MSNBC’s “Your Business”
Episode 79: JJ Ramberg talks about the drivers of entrepreneurial success.
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Creating the retail experience at PGA TOUR Superstore
Episode 78: How the store uses tech to design a stand-out experience.
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ADA website lawsuits a growing problem for retailers
Unclear ADA requirements are behind lawsuits over retailers’ websites.
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