A grocery store focused on organics, nutrition and education
Concept to Watch: Raley’s O-N-E Market also offers tours, classes and nutrition counseling.
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Customer Experience
How online pharmacy Capsule gained momentum during the pandemic
Retail Gets Real episode 180: Founder and CEO Eric Kinariwala shares how the company reworked the pharmacy model.
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How customer emotion affects the user experience
The behavioral science behind getting shoppers to purchase.
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Through the retail lens: Finding opportunity
Futurist Crystal Washington on facilitating better online experiences and customer relationships.
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Through the retail lens: Department stores disrupted
Kathy Gersch explores the acceleration of long-needed change.
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