Customer centricity: Easy to talk about, hard to implement
3 keys to closing the gap between the theory and the reality of putting the customer first.
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Customer Experience
Stay and play
Punch Bowl Social’s hybrid of casual restaurants and entertainment centers has brought tremendous growth to the company.
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Cuyana: Scaling a brand built on ‘fewer, better’
Retail Gets Real episode 126: What led to Cuyana’s early success and where the business is headed.
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Bridging the gap
From customer experience to analytics, Virtual Visions brings the power of ecommerce to bricks-and-mortar.
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