Diversity & Inclusion Working Group

This working group serves NRF retail members as a platform to further the discussion on diversity and inclusion in the retail community. The working group is comprised of retail executives in human resources, legal departments and corporate leadership roles who responsibilities include incorporating diversity and inclusion within the fabric of their company cultures. NRF hosts monthly conference calls for the working group and conducts benchmarking calls and surveys.

Previous call topics, speakers and exclusive NRF retail member resources:

January 14, 2020 – Working Group Call  – “Diversity Hiring and Recruitment in Retail America” Ben-Saba Hasan, Senior Vice-President, and Chief Diversity Equity & Inclusion Officer of Walmart, Inc. was the featured presenter (presentation). We had an engaging and interactive discussion on industry best practices and strategies for ensuring diversity in our hiring and recruitment (report) (1/14/2021 call recording).

December 10, 2020 – Working Group Call  – “Retention and Promotion in Retail America” Featuring presentations from Shawn Outler, Macy’s chief diversity officer (presentation); Dr. Stefanie Johnson, author of INCLUSIFY (presentation); and Weldon Latham, leader of the Jackson Lewis Corporate Diversity Counseling practice group (slide; additional material).    

October 8, 2020 – Working Group Call – Cassi Pittman Claytor (Professor of Sociology – Case Western University) and George-Axelle Broussillon Matschinga (Vice President, Diversity & Inclusion – Sephora) led a dialog on retail racism in America and its long-term effects on customers and business.

August 6, 2020 - Working Group Call – Representatives from Starbucks Corporation shared an overview of Starbucks’ D&I course which was developed in conjunction with Arizona State University (presentation). NRF also released and discussed the results of our D&I benchmarking survey (survey results) (8/6/2020 call recording).

June 24, 2020 – Working Group Call – Members of NRF’s Diversity & Inclusion team reviewed the working group’s goals and purpose and led a discussion on some of the priority issues retailers would like to engage on.  The discussion included: diversity from the top down; social impacts; employee education; hiring practices. Weldon Latham, leader of the Jackson Lewis Corporate Diversity Counseling practice group was introduced as a co-leader for the working group.

For more information on joining this NRF working group, please contact Leon Buck at buckl@nrf.com or fill out our NRF Diversity & Inclusion Interest form here.


NRF’s Diversity & Inclusion Working Group brings retailers together

Learn more about how the group collaborates on best practices for achieving and celebrating diversity, inclusion and equity within the retail industry here.